DocuTix streamlines reviewer-to-manager communication. This feature helps supervisors better organize and triage reviewer inquiries while maximizing reviewer productivity and coding accuracy.

*DocuTix is available natively in both the Esquify application and Relativity.


Maximize Reviewer Productivity & Accuracy

Easily Create & Route Questions

Reviewers can easily ask questions about documents and route to managers directly from the Relativity document view, increasing productivity and streamlining communication.

Simple Ticket Management & Triage

Managers access and triage document specific questions in one place, allowing them to quickly provide answers to their team members on the fly. 

Build a Virtual Knowledge Base

Leverage existing DocuTix Q&A as a virtual knowledge base for Reviewers to both reference and find answers to their questions.

 
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Surface Actionable Insights

Management Dashboard

View and manage DocuTix by status, including visibility into average response and complete time for tickets. Managers can also see a full list of tickets and sort based on metadata like question topics, document ID, status, creator, and more.

Understand Trending Tags

Managers can analyze DocuTix™ topic frequency by case to understand trends in question context and incorporate into Reviewer training.